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This
notice describes our privacy policy.
Scottish Webs is committed to protecting
your privacy. We use the information we collect about you to process orders and
to provide a more personalised browsing experience.
No information collected by us on this site will be sold, rented or loaned
except as expressly stated in this Privacy Policy and consented to by you.
Control of personal information
Any personal information provided to or to be collected by Scottish Webs is
controlled primarily by Scottish Webs, of:
Scottish Webs Head Office
Bathgate
West Lothian
What information do we collect and how do we use it?
We will not collect any information about individuals, except where it is
specifically and knowingly provided, for example, at the time of registration or
at the time of ordering. This data is referred to in
this policy as 'personal information'.
We may also use the information we collect to occasionally notify you about news
and information about goods and services we think you may find valuable
including new scottishwebs.co.uk services and important functionality changes to
the website. At every point on the site where such personal information is
collected, we give you the option to tell us if you do not want your personal
information used in this way. If at any later stage you decide you would rather
not receive such information please contact us online by completing the form
in Contact Us section and typing "NO MAIL" in the question/comment
box.
The information collected will also be used to help us provide further services
on this site in the future.
Will Scottish Webs share the information it receives?
Other companies in our Group may also wish to provide you with news and
information about goods and services that maybe of interest to you. At every
point on the site where such personal information is collected, we give you the
option to tell us if you do not want your personal information used in this way.
If at any later stage you decide you would rather not receive such information
please contact us online by completing the form in Contact Scottish Webs and
typing "NO MAIL" in the question/comment box.
We may share non-personal aggregate statistics (group) data about visitors to
this site, sales and traffic patterns with connected group companies or other
parties. However we do not sell or share any information about you as an
individual user of this site unless you agree to us doing so.
Cookies
Cookies are alphanumeric identifiers that we transfer to your computers hard
drive through your Web browser to enable our systems to recognize your browser
and help us to track visitors to our site, so we can better understand what
portions of our site best serve you.
Our cookies do not contain any personally identifying information. Most Web
browsers automatically accept cookies, but you can usually change your browser
settings to prevent this.
It is not possible to purchase using scottishwebs.co.uk unless you have cookies
turned on and we recommend that you leave them turned on. The "help"
portion of the toolbar on most browsers will tell you how to prevent your
browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether.
Links
We may from time to time establish relationships with other companies that will
enable you to access the web sites of such companies directly from our site.
Each individual company operates its own policy regarding the sale of personal
information and the use of cookies. If you have a particular interest or concern
regarding the way your personal information will be used then you are advised to
read the privacy statement on the relevant site.
We will try to provide you with links to high quality, reputable sites which we
believe will be of interest and relevant to you, but please note that such third
party sites are not under our control and we do not contribute to the content of
such sites. When you click through to these sites you leave the area controlled
by Scottish Webs. We cannot accept responsibility for any issues arising in
connection with either the third party's use of your data, the site content or
the services offered to you by these sites.
How does Scottish Webs protect customer information?
We offer the use of a secure server. The secure server software (SSL) encrypts
all information you input before it is sent to us. It is important for you to
protect against unauthorized access to your password and to your computer. Be
sure to sign off when you have finished using a shared computer.
What choices do I have?
You do not have to provide Scottish Webs with any of the information requested,
however your computer will need to accept cookies to enable you to place orders
with scottishwebs.co.uk.
You can update any personal information we hold about you by using the Express
Checkout and logging in using your username and password. If at any stage you
change your preferences and decide you would rather not receive news and
information about goods and services from Scottish Webs or from other companies
in the Kingfisher Group please contact us online by completing the form in
Contact Scottish Webs and typing "NO MAIL" in the question/comment
box.
Children
Scottish Webs does not sell products for purchase by children. We sell children's
products for purchase by adults. If you are under 18, you may use
scottishwebs.co.uk only with involvement of a parent or guardian.
How do I make a complaint to Scottish Webs?
Scottish Webs will undertake to handle a complaint fairly and competently. We
will keep you informed either by telephone or email at each stage and will
endeavour to fully resolve your complaint within 48 hours. If you are still not
happy with the way your complaint is being handled you should write to:
Customer Service Manager
Scottish Webs
Bathgate
West Lothian
Policy changes
If we decide to change our privacy policy, we will post those changes on this
page so that you are always aware of what information we collect, how we use it
and under what circumstances we disclose it. Any changes to this policy made by Scottish Webs
will be posted here and will take effect immediately. This policy was last
updated on 26th June 2002.
Tell us what you think
Scottish Webs welcomes your questions and comments about privacy.
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